Return & Reverse Logistics

Return & Reverse Logistics refers to the processes involved in the movement of goods from the end consumer back to the manufacturer, supplier, or distribution center. Unlike traditional logistics, which focuses on the flow of goods from the manufacturer to the customer, reverse logistics deals with the return of products due to reasons such as customer dissatisfaction, faulty items, or end-of-life disposal. This service is essential in managing returns efficiently and ensuring that the products are either refurbished, resold, recycled, or disposed of in an environmentally responsible manner.